Terms & Conditions
Daisy Bowman
Sound · Voice · Ayurveda
Terms & Conditions
and Privacy Policy
Effective date:1st January 2026
Terms & Conditions
Please read these terms carefully before purchasing. By completing a purchase you agree to the terms set out below.
1. Who We Are
These terms apply to all products and services offered by Daisy Bowman Sound & Ayurveda, a sole trader business operated by Dr Daisy Bowman.
· Website: daisybowman.com
· Contact: [email protected]
· Operating across the United Kingdom and Germany
2. Our Products
Digital Courses
The Mini Harmonium Course for Yoga Teachers is delivered digitally. Access is granted immediately upon successful payment. You will receive login details or a download link by email.
Harmonium Freedom
Harmonium Freedom is available as either a one time full course purchase or a subscription. Access is granted immediately upon successful payment. You will receive login details or access instructions by email. As course content is made available to you from the point of purchase, a 7-day refund window applies (see Refund Policy below).
Digital Handbooks & Guides
The Holding Space with Sound Handbook and the Reading Sanskrit Pronunciation Guide are digital PDF downloads. They are delivered immediately upon purchase via email or download link.
Private Sessions
The 1-Hour Sanskrit Vocal Intonation Session is a live, one-to-one online session conducted via video call (Zoom or Google Meet). Scheduling details will be provided by email following purchase. Sessions must be booked and taken within 90 days of purchase.
Bundles
Bundle purchases include the products listed at the time of purchase. All individual product terms apply to each component of a bundle.
3. Refund Policy
We want you to feel confident purchasing. If something isn't right, please get in touch at [email protected] before requesting a refund — we will always do our best to help.
Mini Harmonium Course — 30-Day Money-Back Guarantee
If you are not satisfied with the Mini Harmonium Course for any reason, you may request a full refund within 30 days of purchase. No questions asked. Email [email protected] with your name and order details.
Harmonium Freedom — 7-Day Refund Policy
Because Harmonium Freedom gives you immediate access to the full course content, a 7-day refund window applies from the date of purchase. This applies to both the full course purchase and subscription plans. Seven days is sufficient time to explore the material and get a feel for the teaching approach. Refund requests received after 7 days cannot be accepted. To request a refund, email [email protected] within 7 days of purchase with your name and order details.
For subscription plans: you may cancel your subscription at any time. Cancellation stops future charges. No refund is given for the current billing period already paid.
Handbooks & Guides — 30-Day Goodwill Guarantee
As digital downloads, handbooks and guides are technically non-refundable once accessed under UK and EU consumer law. However, as a goodwill gesture, we offer a 30-day refund on these products. If you are not satisfied, email [email protected] within 30 days of purchase.
Private Sessions — 30-Day Guarantee with Cancellation Terms
You may request a refund for a private session within 30 days of purchase, provided the session has not yet taken place.
Cancellations made with less than 24 hours' notice before the scheduled session time are non-refundable. This applies regardless of the reason for cancellation.
Rescheduling is permitted with at least 24 hours' notice at no charge. To reschedule, email [email protected].
If Daisy Bowman needs to cancel a session, you will be offered either a full refund or an alternative time at your preference.
How to Request a Refund
All refund requests should be sent to [email protected]. Please include your name, email address used at purchase, and order details. Refunds are processed within 5–10 business days.
4. Delivery
Digital products are delivered by email immediately upon successful payment. If you do not receive your confirmation email within one hour of purchase, please check your spam folder and then contact [email protected].
Private session scheduling details are sent by email within 48 hours of purchase.
5. Intellectual Property
All content produced and sold by Daisy Bowman Sound & Ayurveda — including course materials, handbooks, guides, audio recordings, and video recordings — is the intellectual property of Daisy Bowman and is protected by copyright.
Purchasing a product grants you a personal, non-transferable licence to use the content for your own practice and teaching. You may not reproduce, distribute, share, resell, or publish any part of the materials without prior written permission.
6. Disclaimer
All content is provided for educational purposes only. Nothing in these materials constitutes medical, therapeutic, psychological, or spiritual advice. Results from practice vary by individual. If you have any health concerns, please consult a qualified health professional before beginning a new practice.
Sanskrit pronunciation guidance is offered based on Daisy Bowman's training and practice experience. It does not constitute instruction from a certified Vedic scholar or linguist.
7. Governing Law
These terms are governed by the laws of England and Wales. Where applicable, EU consumer protection regulations also apply to customers based in the European Union.
Privacy Policy
This policy explains how we collect, use, and protect your personal data. We take privacy seriously and comply with the UK GDPR and EU GDPR.
1. Who Is Responsible for Your Data
The data controller is Dr Daisy Bowman, trading as Daisy Bowman Sound & Ayurveda.
· Contact: [email protected]
· For data-related requests, please use the same email address.
2. What Data We Collect
When you make a purchase:
· Full name
· Email address
· Billing address
· Phone Number
· Payment information (processed securely by Stripe — we do not store card details)
When you use our website or interact with our content:
· IP address and browser type
· Pages visited and time spent
· Clicks and interactions (via analytics tools)
· Advertising interactions (if you have engaged with a Meta ad)
When you contact us:
· The content of your message and any attachments
· Your email address and name
3. Why We Collect Your Data (Legal Basis)
To fulfil your purchase — processing orders, delivering products, scheduling sessions. Legal basis: contract.
To communicate with you about your order — confirmation emails, scheduling, support. Legal basis: contract / legitimate interest.
To send marketing communications — updates, new products, offers. Legal basis: consent. You may unsubscribe at any time.
To improve our products and website — analytics and usage data. Legal basis: legitimate interest.
To comply with legal obligations — tax records, legal requirements. Legal basis: legal obligation.
4. Third Parties We Share Data With
We do not sell your data. We share it only with the services required to operate our business:
GoHighLevel — our CRM, course delivery, and email platform. Stores your name, email, and purchase history.
Stripe — payment processing. Handles all card and payment data securely. We do not have access to your full card details.
Meta (Facebook/Instagram) — advertising platform. If you interacted with one of our ads, Meta may process data in accordance with their own privacy policy.
Zoom / Google Meet — used for private sessions. Subject to their respective privacy policies.
Google Analytics — website analytics. Processes anonymised usage data.
All third-party providers are required to handle your data in accordance with applicable data protection law.
5. How Long We Keep Your Data
We retain your data for as long as necessary to fulfil the purposes above, or as required by law. Specifically:
· Purchase records: 7 years (UK tax law requirement)
· Email marketing: until you unsubscribe or request deletion
· Session records: 1 year after the session takes place
· General correspondence: 2 years
6. Your Rights Under GDPR
If you are based in the UK or EU, you have the following rights regarding your personal data:
Right of access — you may request a copy of the data we hold about you.
Right to rectification — you may ask us to correct inaccurate data.
Right to erasure — you may request that we delete your data (subject to legal obligations).
Right to restrict processing — you may ask us to limit how we use your data.
Right to data portability — you may request your data in a portable format.
Right to object — you may object to processing based on legitimate interest, including marketing.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, email [email protected]. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority:
· UK: Information Commissioner's Office (ICO) — ico.org.uk
· Germany: The Federal Commissioner for Data Protection (BfDI) — bfdi.bund.de
7. Cookies
Our website uses cookies — small text files placed on your device — for the following purposes:
· Essential cookies: required for the website to function
· Analytics cookies: to understand how visitors use the site (Google Analytics)
· Advertising cookies: to measure ad performance (Meta Pixel)
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Payment data is handled exclusively by Stripe, which is PCI-DSS compliant.
9. Changes to This Policy
We may update this policy from time to time. The current version will always be published on our website with the effective date shown. We will notify you of significant changes by email where appropriate.
10. Contact
For any questions about these terms or our privacy practices, please contact:
We aim to respond to all enquiries within 2 business days.
Daisy Bowman Sound & Ayurveda · [email protected]